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We are looking for a Chief Compliance Officer for WhatsApp India. The ideal candidate would be an experienced leader and strategic thinker with a deep knowledge of India’s evolving digital industry. This position is based in our Gurgaon office.
- Oversee and monitor compliance with applicable laws and regulations of India, including but not limited to the information technology laws and rules, on behalf of WhatsApp
- Work closely and creatively with cross functional teams, including Legal and Policy, in reviewing and addressing governmental regulations, agency guidelines, and policies.
- Manage effective relationships, including on matters of compliance, with key government agencies and regulators in close collaboration with internal teams.
- Provide compliance support and guidance to the internal teams coordinating with government and law enforcement agencies and handling user grievances.
- Provide feedback to internal teams and leadership regarding the design and operation of WhatsApp’s compliance in India, the key issues, the emerging trends, and the effectiveness of compliance program operations, resourcing, and external understanding.
- Identify, propose, and support effective process and technical solutions to facilitate compliance with applicable laws and regulations.
- Ensure the company stays abreast with current and anticipated regulations as well as industry best practices.
- Willingness to work off hours and overtime, including weekends and occasionally on holidays, in order to support emergency matters and interact with globally-based company employees.
- Adopt responsibility (which may include personal legal liability) and ensure due diligence is exercised with respect to WhatsApp’s obligations under the information technology laws.
- Where necessary, participate in hearings and proceedings before courts or regulatory authorities involving WhatsApp. This may require you to appear in your personal capacity or as a representative of WhatsApp in such proceedings.
- The successful candidate must be resident in India.
- Bachelor’s degree or equivalent
- 15+ years of experience regarding relevant compliance matters, including expertise in applicable laws and regulations to online platforms, internet safety issues, user privacy, and content regulation. Such experience should correspond to that expected for an organization of similar size, scale, and complexity as Facebook and its family of apps and products.
- Experience interacting and maintaining strong relationships with key government agencies and other external stakeholders on compliance matters in a highly-regulated environment.
- Experience assessing, analyzing, and resolving multiple issues and challenges while meeting tight deadlines.
- Experience with applicable regulatory compliance requirements and spotting emerging trends and “hot issues.”
- Experience working with internal teams on matters concerning compliance with applicable laws and regulations, and implementing solutions to improve compliance frameworks and internal policies.
- Experience working as part of a fast-paced team and exercising good judgment, strong critical thinking skills, agile prioritization, and influential presence of mind in a rapidly changing environment.
- Experience presenting before audiences.
- Fluency in English and at least one additional Indian language.
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