Legal Job opening : Corporate Legal Analyst at ResultsCX

About Company

For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).

Essential Responsibilities

  • Assists with review and preparation of Master Services Agreements, Statements of Work, Amendments, NDAs and various other contractual documents and legal documents related to Customer Contact Services and vendor contracts pertaining to technology related services
  • Identifies vital terms and potential issues in draft Agreements and escalates solutions as appropriate
  • Tracks and participates on calls daily regarding intake requests submitted by other Results business teams
  • Assists with review of corporate policies & procedures
  • Monitors deadlines and status updates for managing various legal action tracked by the Legal Department
  • Conducts legal research and analysis pertaining to matters being handles by the Legal Department
  • Handles various tasks to support contract negotiations, document management and legal analysis
  • Maintains various trackers using Excel and Sharepoint

Key Qualifications

  • Four-year degree or equivalent certification in a legal studies program
  • 7+ years working experience as a Legal Analyst, Legal Department Contract Manager and/or Corporate Paralegal
  • Tele-marketing, tele-sales or customer service industry experience preferred but not required
  • IT or technology-related experience/background preferred but not required
  • Sound understanding of litigation and claims processes would be a plus
  • Previous experience assisting with review and preparation of Master Services Agreements, Statements of Work, Amendments, NDAs and various other contractual documents and legal documents Experience managing and tracking corporate entity registrations, licenses and annual reports
  • Knowledge of commercial agreements and transactions
  • Experience and high comfort level using computer technology
  • Advanced MS Office skills, especially Word, Excel, Sharepoint, as well as Adobe pdf products
  • Excellent interpersonal skills and patient, positive attitude
  • Resourceful and creative problem solver
  • Advanced English writing and verbal communication skills
  • Able to take direction and work independently with little or no supervision
  • Highly organized, punctual, patient and detail-oriented

Preferred Skills

  • Salesforce or other CRM experience is a plus
  • Supported corporate operations in a highly regulated industry
  • Understands the fast-paced environment
  • Strong desire to grow legal knowledge and diversify skill set

To apply for this Job : Click Here

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