About Company
A global conglomerate, Aditya Birla Group is in the League of Fortune 500. Anchored by an extraordinary force of over 140,000 employees belonging to 100 nationalities, the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices, our businesses have grown into global powerhouses in a wide range of sectors – metals, pulp and fibre, chemicals, textiles, carbon black, telecom and cement. Today, over 50% of Group revenues flow from overseas operations that span 36 countries in North and South America, Africa and Asia. The company was named the AON best employer in India for 2018 – the third time in the last 7 years.
Job Description
Key Result Areas
Supporting Actions
Litigation and contract / agreement management
- Receive and respond to customer grievance emails/ letters
- Coordinate with lawyers and draft ABIBL’s point of view on legal notices received, for presentation to the court/ other judicial bodies
- Draft and vet all internal and external legal communications like consumer complaint reports, regulatory disclosures, service contracts , agreements and employee communications which have legal implications
- Define and design standardized templates for contracts and agreements like – Service Level Agreements with insurers/parties etc , forms for new vendor empanelment.
- Execution of Non-Disclosure Agreements with clients for Non-Group Vertical and supporting other requirements during tender submission
- Monitor and track all agreements which are nearing expiry, and check with clients for renewal
- Customer complaints – ensuring effective and timely response is being to customer complaints and monitoring of same for making relevant process changes wherever required
- Support clients and vendors in vetting and drafting agreement of services
Regulatory Risk Management
- Coordinate with the business heads to ensure completion of compliance certificates for their respective functions quarterly
- Coordinate with regulators and respond to their queries pertaining to ABIBL and its operations
- Timely submission of all IRDAI filings on monthly, quarterly, half-yearly and annual basis
- Ensuring the compliance of Advertisement Regulations and periodical filings of advertisements with IRDAI
Qualifications
Other Degree
Minimum Experience Level
1-5 Years
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